The Corona crisis is a challenge as well as an opportunity for the healthcare industry. More and more people are now turning to online doctor consultations and medicine delivery for proper healthcare.

One of the reasons for this is of course the higher risk of contracting COVID-19 – the new coronavirus infection – in hospitals and clinics, which see a lot of patient footfalls. Additionally, lockdown and quarantines have restricted movement in many places.

Online healthcare platforms like myUpchar that provide teleconsultation services are in a unique position now to offer timely medical advice and other health services. Here’s how they are doing this:

? At myUpchar, our doctors’ qualifications are verified before we list them on the platform. myUpchar’s partner doctors are highly trained, qualified and a quality check is regularly done over each session, as quality is the foremost priority for any telemeds platform.

? Consulting a doctor during the Corona epidemic has become difficult for people, whether they live in a rural or an urban area. Rural areas have fewer doctors available while people residing in a city don’t want to step out to visit a hospital because of social distancing. In these times, online consultation is a blessing for them, as it has all the advantages of a face-to-face interaction and zero chances of transmission of the virus.

? Any person going for normal consultation to a hospital during this time would be at a higher risk to catch the COVID-19 virus as this virus is highly contagious. Going to a hospital or clinic at this time would put both the patient and the doctor at higher risk of infection. Thus by taking online consultation, the patients can avoid catching the coronavirus and get their consultation/orders fulfilled through myUpchar’s teleconsultation.

? During this crisis, a lot of private clinics are not functioning. In such scenarios, people rely on big hospitals for consultation services. This can put the patient in a dual risk situation. Firstly, travelling far in a lockdown situation is already a challenge in itself, given all the instructions and strictness from the government. Secondly, there’s a high risk of catching the infection as hospitals are regularly being visited by infected people. So, it is better to avoid visiting a hospital in such times for safety reasons.

? Online healthcare platforms like myUpchar are offering consultations with specialists. To give just one example, we are hearing about a lot of problems that pregnant women are facing at

this time, as they are not able to visit their gynaecologist as regularly as they normally would. Our team of highly experienced gynaecologists are able to address many of their problems and queries, by talking to them and by seeing them on video. They’re also prescribing medicines and lab tests if necessary. Patients can get these medicines home delivered from the platform after placing an order online. Also, they can book a lab test and get their sample pickup done. Online medical platforms – especially myUpchar – are devoted to closing the loop: from consultation to prescription, sample collection and medicine delivery, we want to make sure that you get the best healthcare without stepping out of your home.

Disclaimer: The views expressed in the article above are those of the authors’ and do not necessarily represent or reflect the views of this publishing house. Unless otherwise noted, the author is writing in his/her personal capacity. They are not intended and should not be thought to represent official ideas, attitudes, or policies of any agency or institution.


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